🔒 Privacy Policy

CSSBUY CENTER (referred to as “CSSBUY CENTER,” “we,” “us,” or “our”) operates the website https://cssbuy.center, a professional reverse purchasing agent service. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services. We are committed to protecting your privacy and handling your data with transparency and care.

1. Information We Collect

We collect personal information to provide our reverse purchasing, logistics, and customer support services. The types of data we may collect include:

  • Identity and Contact Data: Name, email address, postal address (for shipping), telephone number, and account login details.

  • Transaction Data: Details about the products you wish to purchase, including links, descriptions, order values, and transaction history.

  • Financial Data: Information related to payments, such as payment method details (though we generally rely on secure third-party payment processors who handle credit card data directly).

  • Logistics and Shipping Data: Destination address, tracking information, package contents, and customs declaration details necessary for international shipment.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system, and other technology on the devices you use to access our website.

  • Usage Data: Information about how you use our website, services, and products.

2. How We Collect Your Information

We collect data through the following methods:

  • Direct Interactions: When you create an account, place an order, contact customer support, or subscribe to our newsletter.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data through cookies, server logs, and other similar technologies.

  • Third Parties: We may receive information from third-party sources, such as payment processors for transaction confirmation, or Chinese e-commerce platforms during the purchasing process.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To process your reverse purchasing orders, procure goods on your behalf from Chinese vendors, and manage warehouse logistics (inspection, storage, consolidation).

  • Shipping and Logistics: To arrange international shipping, generate customs documentation, and provide package tracking updates.

  • Account Management: To manage your CSSBUY CENTER account, communicate about your orders, and provide customer support.

  • Payment Processing: To process payments for our services and for the goods purchased.

  • Website Improvement: To monitor and analyze trends, usage, and activities in connection with our website to improve user experience and service offerings.

  • Marketing and Communication: To send you updates, promotional offers, or newsletters, based on your preferences and consent.

4. Disclosure of Your Information

We may share your personal data with the following categories of recipients:

  • Vendors and Sellers: We share necessary transaction details (e.g., product requirements, delivery to our warehouse) with Chinese e-commerce vendors and sellers to fulfill your purchasing orders.

  • Logistics and Shipping Partners: We share your name, address, phone number, and package details with international couriers and logistics companies to execute the delivery of your consolidated parcels.

  • Payment Processors: We share transaction data with third-party payment processors to complete secure payment transactions.

  • Service Providers: Third-party companies that perform services on our behalf, such as IT and system administration, are provided with necessary access to fulfill their functions.

  • Legal Compliance: We may disclose your information where required by law, court order, or governmental regulation.

5. Data Security

We have implemented appropriate security measures, including physical, electronic, and managerial procedures, to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

 

7. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any information you believe is inaccurate or incomplete.

  • Erasure: Request that we erase your personal data, under certain conditions.

  • Object to Processing: Object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Information

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:

Website: https://cssbuy.center Email: [email protected]